Operation & Process Improvement

   At BRN Consulting, we work with remediation companies to simplify complex operations, make compliance workflows smoother, and cut down on costs — all with strategies tailored to your specific challenges. When you partner with us, we help you fine-tune your processes, improve the quality of your service, and build a foundation for steady, sustainable growth.  This includes but are not limited to: 

• Business Process Analysis focused on compliance and remediation workflows within systems like Xactimate, DASH, or Encircle
   
• Process Mapping & Documentation for clear, audit-ready procedures—built around the tools your teams already use
   
• Workflow Optimization to improve turnaround times and service quality in platforms such as MICA, CoreLogic, or JobNimbus
   
• Standard Operating Procedure (SOP) Development aligned with IICRC standards and regulatory requirements
   
• Operational Audits & Assessments to identify gaps, risks, and inefficiencies across your tech stack and processes
   
• Performance Metrics & KPI Development to measure project effectiveness, cycle times, and compliance benchmarks
   
• Change Management Support to ease adoption of new platforms or process updates
   
• Talent Solutions tailored for remediation-specific roles—complete with onboarding strategies and field-ready training
   
• Lean Process Implementation to eliminate waste and maximize both tech and crew resources
   
• Process Automation Advisory using tools like Salesforce, Zapier, Monday.com, and CRM integrations to streamline repetitive tasks and improve data accuracy
   
• Continuous Improvement Strategies that adapt with your business and support long-term compliance
   
• Cross-Departmental Process Alignment to ensure project managers, mitigation crews, and compliance staff stay connected and coordinated