Project Management

At BRN Consulting, we specialize in project management services that help get operations back on track, on time, on budget, and aligned with the quality standards your clients expect.

Whether you're managing teams in the field, in the office, or across hybrid environments, we step in when projects stall, processes break down, or communication falters. Our mission is to help you identify what’s not working, manage risk effectively, and realign people, timelines, and outcomes with your business goals. We bring clear communication, practical solutions, and a hands-on approach to drive momentum where it’s needed most.

In addition to project management services, we can also take on full-term project ownership, managing initiatives from start to finish on your behalf when you're ready to subcontract or reallocate internal resources. Whether you need short-term recovery or long-term partnership, we're built to step in with confidence and deliver results.

Our Project Management Services include (but aren’t limited to):

• Project Management & Takeover
  Take full ownership of delayed or underperforming projects, whether that’s field-based remediation work or large-scale call center initiatives, and provide the leadership needed to drive them to completion.
   
• Project Assessment & Issue Identification
  Pinpoint exactly where things are falling short, missed deadlines, unclear roles, disorganized workflows, or broken communication channels.
   
• Risk Analysis & Mitigation Planning
  Uncover risks such as compliance issues, service quality gaps, inaccurate scopes, or customer dissatisfaction, and build action plans to prevent further setbacks.
   
• Recovery Planning & Execution
  Design and implement practical recovery strategies to bring stalled, over-budget, or mismanaged projects, on-site or in-office, back on track.
   
• Budget Review & Cost Control
  Analyze financials like job costing, invoice accuracy, labor allocation, and platform usage (Xactimate, CoreLogic, CRM, or internal tools) to reduce overspend.
   
• Stakeholder Communication & Crisis Management
  Manage internal and external expectations, rebuild client trust, and get all teams aligned through consistent, transparent communication.
   
• Vendor & Contract Reassessment
  Evaluate vendor or partner performance, renegotiate terms, and ensure accountability across all service partners and subcontractors.
   
• Documentation & Lessons Learned
  Capture key takeaways to inform internal training, prevent repeat mistakes, and drive long-term improvements in both field and office operations.
   
• Cross-Functional Team Realignment
  Ensure that coordinators, supervisors, project managers, and team leads are aligned on roles, responsibilities, and timelines, no matter the setting.
   
• Change Management to Support Recovery
  Support your team through changes in leadership, tools, or workflows introduced during recovery to ensure smooth adoption and minimal resistance.
   
• Project Health Checks & Audits
  Conduct detailed reviews of active or completed projects to assess efficiency, compliance, and documentation accuracy.
   
• Post-Remediation Reviews
  Evaluate customer satisfaction, team performance, and improvement opportunities after project closeout to strengthen future operations.